Invest in your Wiki
Knowledge is power, and this is the same when it comes to running your business. One of the worst things you can do in your business is have a single person the linch pin of information. To combat this, one of the best recommendations we have taken on board is to create an internal wikipedia for Super Power Digital. On this wiki, all of the team contribute to how to articles, sales and company process and a categorised ebook library.
Having a wiki is a great way to empower your team to contribute to the future learning of the company and to also create the first step for trouble shooting before talking to a director. If you have an internal messaging system like Yammer or even a closed Facebook Group for your team, you can always link to these processes or hot to’s as reminders.
Creating a wiki can be as simple as creating a Google Sites page, creating a Dropbox account or setting up a website with a secure log in page. If you are interested in learning more or would like to pull a book from our ever growing ebook library, please feel free to contact us.